Real Solutions, Measurable Results
See how organisations across industries have transformed their operations with strategic AI implementation.
Simpatico AI: AI-Driven Early Intervention for Workplace Mental Health
Reach support-resistant cohorts sooner, reduce claim severity, and give leaders real-time psychosocial insight.
Challenge
Lagging indicators, low utilisation, rising psychosocial risk, regulatory compliance
Traditional supports reach <5% of employees in support-resistant sectors. Data arrives late, claims are rising, and leaders lack real-time visibility to act. Frontline/FIFO teams often avoid employer-branded channels due to stigma and access barriers.
Solution
Agentic, Explainable AI with enterprise governance
- ✓Anonymous, private and personalised engagement - guard railed clinical and professionally curated content, assessments and guides (EAP/GP/self-care), measured as SIPs (not vanity metrics)
- ✓Real-time anonymised dashboards show emerging risk clusters for proactive WHS/ESG action
- ✓Anywhere access: Microsoft Teams for knowledge workers; QR/SMS & web for field staff - no company login required
- ✓Explainable AI & privacy Ethical, Resposible AI prinicples with auditable recommendations and controls
6–8× Higher Engagement
31–41% activation vs ~4% EAP baseline
25–30× More Assessments
Earlier detection via structured, anonymous triage
Microsoft Ecosystem
Built for Teams & 365 Copilot; privacy-first, auditable reporting
"Simpatico AI helps employees earlier and gives us defensible, real-time insight - a step change for psychosocial safety."
Propic: AI-Powered Real-Estate Engagement
Virtual Sales Agents that qualify, recommend and schedule - 24/7 - at 10× the industry conversion.
Challenge
Lead quality collapse and rising cost of sales
Online inquiry volumes are high but convert poorly (~1–2%). Agents can't sustain personalised, real-time engagement at scale, and follow-ups are inconsistent and costly. Buyers expect instant, tailored recommendations and seamless hand-offs.
Solution
Virtual Sales Agent on the Mesh Agentic AI framework
- ✓NLU-driven conversations for discovery, qualification, and scheduling
- ✓Dynamic property graph linking listings, CRM history, and live availability
- ✓Human-in-the-loop routes hot buyers to agents instantly; full transcript context included
- ✓Successfully exiited Propic team continues to deliver outstanding solutions to the real estate market
15% Conversion
Versus ~1.5% typical portal leads
Agentic Automation
Intent detection, knowledge graph, human-in-the-loop escalation
Seconds, Not Hours
Instant responses, consistent qualification and booking
AI-Enabled Passenger Experience
24/7 disruption updates, multi-channel assistance, and measurable CX gains for a major transport network.
Challenge
Disruption comms were slow, inconsistent and costly
During incidents, support teams were overwhelmed, updates varied by channel, and travellers struggled to find accessible, real-time information. The network needed always-on assistance and measurable improvements in satisfaction and efficiency.
Solution
Conversational AI with operational API integration
- ✓24/7 virtual assistant on social and web with consistent, instant answers
- ✓Geo-aware updates for next arrivals and disruption alternatives
- ✓Operational dashboards to track query volumes, satisfaction and response latency
- ✓Accessible by design: inclusive language, multi-lingual options, and clear UI patterns
80% Positive CX
Passengers rated the chatbot "handy" and would use it again
Multi-Channel
Twitter → Facebook → Web; scalable to voice and other channels
Live Service Data
API integration for arrivals, disruptions and geo-aware replies
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